教師社群：口筆譯人才的新藍海(國際醫療)

教師社群：口筆譯人才的新藍海(國際醫療) (撰文/謝宇情、林建勳) 日前(7/23星期五上午10時至上午11時30分)文藻近50位教師(包含USR團隊老師)、高雄榮總兒童醫學部鄭名芳主任和众社會企業林崇偉創辦人，於線上一同參與由輔仁大學跨文化研究所楊承淑教授主講的「口筆譯人才的新藍海」講座。

首先，大家一同觀賞了一段關於文藻USR團隊歷年事蹟的影片，影片中除了提到了文藻師生投入USR計畫的契機，還簡述這些年的工作成果，包括在疫情期間，建立多國語疫情重點推播的Line帳號，以便在台的各國朋友能更加熟悉台灣境內的疫情狀況；遠赴柬埔寨幫助弱勢孩童求學；深入兒童病房，以說演故事撫慰院中病童，等等溫馨的足跡。 說到語言，高雄榮總兒童醫學部鄭名芳主任說：幾年前和USR師生們一同遠赴柬埔寨服務時，發現英文在柬埔寨相當不普及，以致於在溝通上有很大的語言阻礙，這才意識到國際醫療與口譯人才的結合是如此的重要。众社會企業林崇偉創辦人說：現在所學的東西，在往後的人生總有一刻會使用到它的，包括語言也是一樣，更何況語言是AI無法取代的工具，所以醫療口筆譯在未來的發展趨勢是不可限量的。

關於口筆譯方面的專業知識，輔仁大學跨文化研究所楊承淑所長分析了許多面向，像是口筆譯的產業描述、市場前景分析，以及產業市場趨勢等等。口譯這份工作分別有會議產業的會議口譯和醫藥生技的醫療口譯，不一樣的是，會議口譯已慢慢地減少人力需求，但醫療口譯的需求近幾年來却是逐年提高。在可見的未來，醫療技術將飛快進步，醫療的服務也將走上國際化、客製化的道路，諸如體檢、診療等等，也都將進入以客為尊的新境界。在這個趨勢中，做為溝通關鍵的醫療口譯，不但要善用語言、跨越文化的知識，並得跟上醫生的專業，讓病人得到更完善更整全的醫療服務。

近年來，國際醫療產業漸漸全球化、專精化、多角化，為因應各國民眾或保險公司尋求較低成本及較高品質的醫療，許多善心人士和醫師們同心協力執行跨國境的醫療服務，使缺乏醫療設施的國家也能獲得專業完善的醫療。在這樣的跨國際、跨文化醫療行為的趨勢中,口筆譯遂漸漸地成為國際醫療中重要的一部份。近年來台灣的口譯專業和醫療技術已漸漸融合，並逐步與世界接軌。總有一天，國際醫療一定會是弱勢偏鄉族群的大救星，也會是口譯人才的新藍海。

Teacher community: New blue ocean for interpreters and translators

On Friday, July 23 (from 10 am to 11:30 am), nearly 50 teachers from Wenzao (including the teachers from the USR team), Director Mingfang Zheng of the Children’s Medical Department of Kaohsiung Veterans General Hospital, and Chongwei Lin, the founder of China Social Enterprise Co., Ltd., participated together online in the “New Blue Ocean of Interpreters and Translators” lecture by Chengshu Yang, director of the Intercultural Research Institute of Fu Jen Catholic University.

First of all, the participants watched a video about the accomplishments of the USR over the years. The video mentioned the opportunity to create the USR project, travelling to Cambodia to help disadvantaged children, and establish a multilingual Line account that focuses on the epidemic, so that foreigners in Taiwan can get the most up-to-date information about the epidemic situation in Taiwan.

Speaking of language, Director Mingfang Zheng of the Department of Children’s Medicine of Kaohsiung Veterans General Hospital said, “When I went to Cambodia with USR teachers and students a few years ago, I found that English is not common in Cambodia, so that there is a big language barrier in communication, that is when I realized that the integration of international medical and interpreting talents is a very an important part. In addition, Chongwei Lin, the founder of the Social Enterprise Co., Ltd., said, “What you learn now will always be used for a moment in your life, including language. Moreover, language is a tool that AI cannot replace. It will be used in the future. The development trend is limitless.”

Regarding professional knowledge of interpretation and translation, Yang Chengshu, director of the Intercultural Research Institute of Fu Jen Catholic University, analyzed many aspects, such as industry description of interpretation and translation, market prospect, and industry market trends. The job of interpreting includes conference interpreting in the conference industry and medical interpreting in medicine and biotechnology. The difference is that conference interpreting has gradually reduced the manpower requirements, and medical interpreting has become more and more in demand in recent years. In the future, medical technology will become more and more advanced, and there will even be customized medical treatment, such as physical examination, customized diagnosis and treatment, etc., it proves the progress of science and technology and the importance of international medical care. In the future, medical interpreters must make good use of language tools and keep up with the professionalism of doctors so that patients can receive comprehensive medical services.

In recent years, the international medical industry has gradually become globalized, specialized, and diversified. In response to people or insurance companies in various countries seeking lower-cost and higher-quality medical care, many benevolent people and doctors have worked together to implement cross-border medical services. Countries that lack medical facilities can also get complete medical expertise and equipment. On the other hand, interpretation and translation are also part of international medical care. In recent years, the integration of interpretation expertise and medical technology has gradually integrated with the world. One day, international medical care must be a great savior for disadvantaged and remote ethnic groups and a new blue ocean for interpreters.